• November 12-13, 2019
  • Metropolitan Pavilion NYC

2019's Theme

Matching user expectations

New technologies are playing an increasingly key role in real estate ecosystems, from urban planning to building occupancy. At the heart of these real estate ecosystems are people: as users of cities (citizens) and as users of buildings (occupiers).

Users are both citizens and occupiers, and they all have expectations: primarily, to improve their daily lives, as well as to enhance their built environment. For MIPIM PropTech 2019, we are focussing on how the private and public sectors, working closely with proptech, can meet these user expectations.

As part of the 2019 theme, ‘Matching User Expectations’, we are looking through two prisms: that of the user of the city (the citizen) and that of the user of the building (the occupier). Responding to individual user expectations is challenging. The first step is to understand the priorities of citizens and occupiers. Then, to identify the changes needed to improve services and to make them innovative, reactive, accessible and transparent.

Key questions are:

  • How do we align the short-term demands of users, and the fast-changing nature of technology, with the long-term strategies of the private and public sectors?
  • What does it mean to be user focused, to be customer centric? How can proptech help the public and private sectors have a better understanding of the needs of users?
  • How can we build a strong user-centric differentiator strategy, to develop unique products for different users?

Last edition Keynote Speakers

Propelling Tech to create sustainable cities

Innovative building technology and the needs of tech occupiers needs in the Proptech space

Last edition Speakers